Your accounting partner in multifamily

Expert accounting and payroll solutions tailored to multifamily operators nationwide.

Why Ascent?

Skills and experience

We’ve been involved in this pursuit for more than 25 years, and over time we’ve learned what works and what doesn’t.

Industrialized approach

We apply proven tools, methods and processes to ensure that our work is carried out consistently with less risk.

Vendor independence

We have strong and longstanding relationships with a number of multifamily systems providers who work with us to deliver market-leading solutions that best meet our clients’ needs.

Business focus

We work closely with our clients to deliver accounting and HR services that align with their unique business objectives, boost agility and foster an environment of innovation and continuous improvement.

Firm Leadership

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Mike Ballard

Partner

Mike Ballard

Partner

Mike is also a partner in Ascent Multifamily Accounting, a bookkeeping firm focused solely  the multifamily industry. The firm currently serves more than 50,000 units for 40 apartment owners in 13 states. In 2020, the firm was ranked in the Inc.500 as the 374th fastest growing company in America.

Mike Ballard is also the founder of Camino Verde Group and is the firm’s CEO. Used in Las Vegas, the firm has properties in seven states. Mike has 30 years of experience in all facets of real estate operations, including entitlement, acquisitions, development, marketing, renovation, dispositions, property management and finance. Mike has been involved in the development and/or renovation of multifamily, retail and office properties as well as data centers.

Mike was a founding member of the board of the Lied Institute for Real Estate Studies at University of Nevada, Las Vegas, also helped with the formation of the local National Association of Industrial and Office Properties (NAIOP) and Construction Financial Management Association chapters. He also is the past president of the Las Vegas Rotary Club, the oldest and largest service club in Southern Nevada.

Mike has helped start two banks and served on the board of Black Mountain Community Bank. Early in Mike’s career, he worked for Laventhol & Horwath, CPAs and later joined RSM McGladrey & Pullen before starting his own consulting firm.

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Pam Heiney

Partner, Client Service

Pam Heiney

Partner, Client Service

Pam Heiney is a Partner and the Chief Operating Officer at Ascent Multifamily Accounting, bringing more than three decades of experience in property management accounting and operational leadership. Since beginning her career in 1991, Pam has built an extensive background in multifamily accounting, financial reporting, and team development.

At Ascent, Pam oversees all accounting operations and directly supervises the firm’s accounting staff, ensuring accuracy, efficiency, and excellence across every client portfolio. She has managed accounting services for hundreds of apartment communities nationwide, ranging from small owner-operators to large multifamily portfolios.

Known for her meticulous attention to detail and steady leadership, Pam plays a key role in developing Ascent’s systems and processes that empower clients to scale their management operations with confidence. Her commitment to service, integrity, and continuous improvement has been central to Ascent’s growth and reputation as a trusted partner in the multifamily industry.

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Amy Williams

Partner, Human Resources

Amy Williams

Partner, Human Resources

As a Partner at Ascent Multifamily Accounting, Amy Williams oversees human resources services supporting more than 700 employees across 18 states. She has designed and implemented a wide range of benefits and incentive programs that give Ascent’s clients access to the same level of HR support and employee offerings typically reserved for large national organizations.

Amy’s career in property management began in 1994 as a leasing agent in Las Vegas. Over the past 31 years, she has built extensive experience across all facets of the industry—from on-site operations to corporate leadership. Her dedication, hands-on management style, and deep understanding of the multifamily workforce have been instrumental in Ascent’s ability to deliver scalable, people-focused HR solutions

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Yenci Santiago

Controller

Yenci Santiago

Controller

With more than 18 years of experience in multifamily accounting, Yenci Santiago brings deep expertise in financial management, process improvement, and team leadership to her role as Controller at Ascent Multifamily Accounting.

Before joining Ascent, Yenci spent over 15 years as an Accounting Manager at a large national property management firm overseeing the accounting operations for a portfolio of nearly 70 properties. Her extensive background in property-level accounting, financial reporting, and team supervision has given her a comprehensive understanding of the multifamily industry’s unique financial challenges.

Since joining Ascent three years ago, Yenci has become an integral part of the leadership team, overseeing accounting operations and training new staff to ensure consistency, accuracy, and excellence across all client portfolios. She is known for her hands-on approach, commitment to mentoring others, and passion for helping both clients and team members succeed.

Yenci earned her degree from the University of Phoenix and continues to apply her strong educational foundation and real-world experience to advance Ascent’s mission of delivering exceptional outsourced accounting services to the multifamily industry.

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Our Stack

Entrata

Entrata is a cloud-based property management software solution that provides a range of tools for managing multifamily and student housing properties.

ResMan

ResMan is a cloud-based property management software solution that provides a range of tools for managing multifamily and student housing properties

Realpage

RealPage provides software and data analytics to the rental housing industry. It offers a range of software solutions for property management, lease accounting, marketing, and resident services.

Appfolio

AppFolio is a cloud-based property management software that helps property managers streamline their operations and improve their efficiency. AppFolio is known for its comprehensive set of tools.

Buildium

Buildium is a cloud-based property management software that offers features such as online rent payment, tenant screening, lease tracking, and maintenance management.

Yardi

Yardi is a comprehensive property management software solution that provides a range of tools for managing various types of properties, including multifamily, commercial, affordable, senior living, and more.

How may we help?

Ok. How many units?

And how many properties?

What software do you use?

How may we get in touch?

Thank you!

We’ll look forward to speaking with you and will be in touch shortly.

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Hello & Welcome to

Ascent Multifamily

Multifamily Accounting

Ascent points out opportunities that help us drive more revenue even when we think we’ve maxed out a property’s potential. Their knowledge of the multifamily business is exceptional and they make us look good to our owners.

Margaret V.